Skip to content
Welcome to the newly updated MG Laser Website. Please let us know if you have any problems navigating the new layout.
Welcome to the newly updated MG Laser Website. Please let us know if you have any problems navigating the new layout.

Country

Policies

MG Laser Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from mglaser.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

   - “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

   - “Log files” track actions occurring on the Site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

   - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), phone number, and e-mail address. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we speak both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging to ship, and providing you with invoices and order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

In line with the preferences you shared with us, we provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights otherwise.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For more information about targeted advertising, visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

   FACEBOOK - https://www.facebook.com/settings/?tab=ads

   GOOGLE - https://www.google.com/settings/ads/anonymous

   BING - https://advertise.bingads.microsoft.com/en us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please get in touch with us through the contact information below.

Additionally, if you are a European resident, we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside Europe, including Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy occasionally to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please get in touch with us by e-mail at parts@mglaser.com or by mail using the details provided below:

1426 Sherman Rd, Romeoville, IL, 60446, United States

 

Return Policy

Returns

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. For proof of purchase, we can use email records and order confirmations.

If the date of purchase has been greater than 30 days from the date of the return, and the item is unused, the item must still be in an untarnished condition.

To start a return, you can contact us at parts@mglaser.com. Please note that returns should be shipped to the following address:

1426 Sherman Rd
Romeoville, IL 60446
United States

If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return may delay processing. Please note that shipping your goods may take longer than expected if your country of residence is not the United States. If your location is outside the United States, you will be responsible for shipping charges for the return.

Contact us for any return questions at parts@mglaser.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong product so we may evaluate the issue and make it right. Also, please get in touch if you have questions or concerns about your item.

Exchanges

We will also accept exchanges. For example, suppose the new item's price is higher than the previously purchased item. In that case, we will issue a new invoice and collect payment for the new item. Conversely, suppose the new item's price is lower than the previously purchased item. In that case, we will issue a refund or a credit, depending on your preference.

European Union 14-day cooling off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As mentioned above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

We will notify you once we've received and inspected your return to let you know whether the refund was approved. You'll be automatically refunded on your original payment method within five business days if approved. Please remember that it can take time for your bank or credit card company to process and post the refund. You can also keep a credit on file that we can apply to future orders.

If more than five business days have passed since we approved your return, please contact us at parts@mglaser.com.

Terms of Service

Terms of Service

OVERVIEW

 MG Laser operates this website. Throughout the site, the terms "we," "us," and "our" refer to MG Laser. MG Laser offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all site users, including, without limitation, browsers, vendors, customers, merchants, or contributors of content.

 Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after posting any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided without express written permission by us.

The headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

 We are not responsible if the information on this site is not accurate, complete, or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time. However, we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

 Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy:  REFUND POLICY.

 We have made every effort to display the colors and images of our products that appear at the store as accurately as possible. But, unfortunately, we cannot guarantee that your computer monitor's display of any color will be accurate.

 We reserve the right but are not obligated to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing or shipping address. Suppose we make a change to or cancel an order. In that case, we may notify you by contacting the e-mail or billing address/phone number provided when the order was made. In addition, we reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

 You agree to provide current, complete, and accurate purchase and account information for all purchases at our store. You agree to promptly update your account and other information, including your e-mail address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

 For more details, please review our Refund Policy: REFUND POLICY

SECTION 7 - OPTIONAL TOOLS

 We may provide you access to third-party tools we neither monitor nor have any control or input.

 You acknowledge and agree that we provide access to such tools" as is" and "as available" without any warranties, representations, or conditions and any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

 Any use by you of the optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 We may also offer new Services or features through the website (including releasing new tools and resources). Such new features or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

 Certain content, products, and Services available via our Service may include third-party materials.

 Third-party links on this site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy. We do not warrant and will not have any liability or responsibility for any third-party materials or websites or any other materials, products, or Services of third parties.

 We are not liable for any harm or damages related to purchasing or using goods, Services, resources, content, or other transactions connected with any third-party websites. Please review the third-party's policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

 If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation

  1. to maintain any comments in confidence,
  2. to pay compensation for any comments, or
  3. to respond to any comments.

 We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

 You agree that your comments will not violate any third party's rights, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material or contain any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments you or any third party posted.

SECTION 10 - PERSONAL INFORMATION

 Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: PRIVACY POLICY

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or related website has been modified or updated.

SECTION 12 - PROHIBITED USES

 In addition to other prohibitions, as outlined in the "Terms of Service," you are prohibited from using the site or its content:

  1. For any unlawful purpose
  2. To solicit others to perform or participate in any unlawful acts
  3. To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  4. To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
  6. To submit false or misleading information
  7. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet
  8. To collect or track the personal information of others
  9. To spam, phish, pharm, pretext, spider, crawl, or scrape
  10. For any obscene or immoral purpose
  11. To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet

We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

 We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

 You agree that from time to time, we may remove the Service for indefinite periods or cancel the Service at any time without notice to you.

 You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 In no case shall MG Laser, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

 You agree to indemnify, defend and hold harmless MG Laser and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

 If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

 The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.

 These Terms of Service are practical unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

 If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

 These Terms of Service and any policies or operating rules posted by us on this site or concerning the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

 Any ambiguities in interpreting these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed under the laws of the United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

 You can review the most current version of the Terms of Service at any time on this page.

 At our sole discretion, we reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

 Questions about the Terms of Service should be sent to us at parts@mglaser.com.

Our contact information is posted below:

e-mail: parts@mglaser.com
Phone: 619-694-9826
MG Laser
1426 Sherman Rd.
Romeoville, IL 60446